Privacy Policy
TPC Homes places a high priority on protecting your privacy. TPC Homes maintains the highest level of confidentiality concerning our website visitors, residents, applicants, and supporters’ contact and financial information. Your information is protected online and offline. Access to our data is limited to authorized TPC Homes employees and protected through secure channels.
Information Collection, Use, and Sharing
For Website Visitors and Supporters: TPC Homes only has access to information you voluntarily submit to us through our website. We collect information primarily to accept donations and to provide subscribers of our e-communications with information relating to our work, events, and volunteer opportunities. You may unsubscribe at any time if you no longer wish to receive our messages by clicking the “unsubscribe” button in our emails. You can contact us at [email protected] or 323-334-9000 if you wish to unsubscribe via email or phone.
We use cookies to track site performance through our content management system and Google Analytics. IP addresses are also used to help diagnose problems with our server, to administer our website, and for statistical metrics used to track website visitor traffic.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. Credit card information is processed through your credit card company and a secure third-party processor, and is never stored in any of our systems.
For Housing Applicants and Residents: For those applying for or residing in our properties, TPC Homes collects additional information necessary for housing applications, residency, and property management purposes. This may include personal identification, financial records, background information, and other data required for housing qualification and management. This information is stored securely and accessed only by authorized personnel on a need-to-know basis.
Information Sharing: TPC Homes does not sell, rent or trade personal identifying information with any third-party vendors except as provided in this Privacy Policy. There are certain instances where it is required to share information with trusted and verified third-party vendors (bound to contractual confidentiality) to:
- Complete transactions
- Process donations and website functionality
- Fulfill legal obligations for housing compliance and reporting (for residents and applicants)
- Manage properties and resident services (for residents and applicants)
- Keep you informed about things happening at TPC Homes based on your communication preferences
External Links
Our website includes links to external websites. Your use of any linked website is solely at your own risk. Please review their Privacy Policies, as we are not responsible for the privacy practices or the content of external websites.
Your Privacy Rights
TPC Homes respects your privacy rights:
- The right to know what personal information is being collected
- The right to access your personal information
- The right to request correction of inaccurate information
- The right to request reasonable security measures to protect your information
For website visitors and supporters, these rights apply to information voluntarily submitted through our website or other communications channels.
For residents and housing applicants, these rights apply to all information collected for housing-related purposes, while we maintain compliance with applicable housing regulations.
We are committed to maintaining privacy while fulfilling our obligations as both a website operator and housing provider. For questions about your privacy rights or our information practices, please contact [email protected].